SpinStation Casino Terms and Conditions

Welcome to SpinStation Casino. These Terms and Conditions govern your use of our website, services, and gaming products available at spinstation.com. By registering an account and accessing the spin station online casino, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before using any of our services. If you do not agree with any part of these terms, please discontinue use of our platform immediately.

1. About Us and Licensing

At SpinStation, we operate under the ownership of White Hat Gaming Limited, a company registered in Malta (registration number C73232, 85 St John Street, Valletta, VLT1165). Certain operations are conducted via White Hat (Holdings) Limited, registered in Gibraltar (registration number 109784). We hold a licence issued by the UK Gambling Commission (account number 52894), which covers all services provided to residents of Great Britain. Additional operations are governed under the Malta Gaming Authority licence reference MGA/B2C/370/2017, issued on 1 August 2018. Our SpinStation platform is also registered with eCOGRA as our approved Alternative Dispute Resolution (ADR) provider.

2. Eligibility and Account Registration

Our services are exclusively available to residents of Great Britain. By creating a SpinStation Casino account, you confirm the following:

• You are at least 18 years of age
• You are a legal resident of Great Britain
• You are not acting on behalf of another person
• You do not have an existing account with us
• You are not on any self-exclusion register applicable to our platform
• All information you provide during registration is accurate and truthful

We reserve the right to verify your identity at any time. Failure to provide satisfactory documentation may result in the suspension or closure of your account. Access via VPN is strictly prohibited — we serve GB residents only, and any attempt to circumvent this restriction constitutes a breach of these terms.

3. Deposits and Withdrawals

3.1 Deposits

At Spin Station, we accept a wide range of payment methods including Visa, Mastercard, Maestro, Apple Pay, PayPal, Skrill, Neteller, Paysafecard, Trustly, MuchBetter, Rapid Transfer, Bank Transfer, Interac, Pago Efectivo, and Paytrail. Our minimum deposit amount is £20. All transactions on the spin station deposit system are processed in GBP.

3.2 Withdrawals

Our SpinStation withdrawal policy requires that funds are returned to the same payment method used for the original deposit. The minimum withdrawal amount is £20. We process withdrawal requests within up to 24 hours pending time, after which card and e-wallet withdrawals are completed within 1–3 business days. Our maximum payout is £250,000 per bet or spin, excluding progressive jackpot wins. We impose no periodic withdrawal cap on your winnings.

4. Bonuses and Promotions

We offer a variety of spin station bonuses and promotional offers. Our spin station welcome bonus provides new GB players with 50 Free Spins on Big Bass Bonanza upon making a first deposit of at least £20 and wagering £10 of that deposit on slots. Free spin winnings are paid as cash, capped at £100, with no wagering requirement, and are immediately withdrawable. Free spins are valid for 72 hours.

At SpinStation, we also offer alternative welcome packages, including:

• 100% match up to £250 plus 400 spins on Big Bass Bonanza
• 50% match up to £500 plus 50 spins on Gonzo's Quest
• 75% match up to £500 plus 30 spins on Twin Spin

Deposit match bonuses carry a 10x wagering requirement. The maximum bonus bet is £5, and spin winnings from welcome packages are capped at £100. Our spin station promotions are available to new GB players only.

4.1 Ongoing Promotions

Here at SpinStation, we run a number of regular promotions for existing players. These include a daily Bonus Wheel free spin, a £30,000 annual prize draw, three yearly £10,000 giveaways featuring prizes such as Apple products, gadgets, home goods, and a South Africa safari experience, as well as a £500 weekly cash giveaway distributed among 10 winners at £50 each. We also participate in Drops & Wins and offer progressive jackpots. Some prize draws are shared across the White Hat network, which includes sister sites such as Casimba, Dream Vegas, Miami Dice, Spinrider, Spinland, Grand Ivy, and Temple Nile, among others.

5. Loyalty Programme

Our SpinStation loyalty programme rewards you with points for every qualifying wager. We award points as follows:

• Slots and Scratchcards: 2 points per £10 wagered
• Video Poker and Bingo: 1 point per £10 wagered
• Blackjack: 0.5 points per £10 wagered
• Roulette: 0.25 points per £10 wagered

We credit 500 bonus points on your first deposit. Points are redeemed in batches of 1,000, with 1,000 points equalling £5 in bonus funds (subject to 10x wagering). The maximum daily redemption is 10,000 points.

6. Games and Software

At Spin Station, we provide games from some of the most respected providers in the industry, including NetEnt, Microgaming (Games Global), Evolution, Pragmatic Play, Play'n GO, Big Time Gaming, Relax Gaming, Nolimit City, and Hacksaw Gaming. Our live casino is powered by Evolution and NetEnt Live. Game types available on our platform include Slots, Jackpots, Live Casino, Table Games, Blackjack, Roulette, Poker, Video Poker, Scratchcards, Keno, and Bingo.

7. Platform Access and Mobile

Our SpinStation Casino platform is accessible via desktop and mobile browsers. We also offer a dedicated Android application available on Google Play. The spin station app is designed to deliver a seamless gaming experience across all devices. We do not currently offer a dedicated iOS application; however, our mobile-optimised site functions fully on Apple devices.

8. Responsible Gaming

At Spin Station, we are fully committed to promoting responsible gambling. We provide a range of tools including deposit limits, session limits, reality checks, self-exclusion, and cooling-off periods. You can access these tools directly through your account settings. We comply with all UK Gambling Commission requirements regarding player protection. If you feel your gambling is becoming harmful, we strongly encourage you to use our responsible gaming tools or contact organisations such as GamCare or BeGambleAware.

9. Restricted Countries and Prohibited Use

We provide our services exclusively to residents of Great Britain. All territories outside Great Britain are restricted. Additionally, certain network promotions exclude players from the Netherlands, Germany, Austria, Sweden, and Finland. We prohibit the use of any automated software, bots, or VPN tools to access our platform. Any breach of these restrictions may result in immediate account termination and forfeiture of funds.

10. Customer Support and Disputes

Our SpinStation customer support team is available via Live Chat and Email, with services provided in English. If you have a complaint that we are unable to resolve internally, you may escalate the matter to eCOGRA, our approved ADR provider. We are committed to resolving all disputes in a fair and transparent manner in accordance with our regulatory obligations under the UKGC licence.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify you of any material changes via email or a prominent notice on our website. Your continued use of the SpinStation casino online platform after any such changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

These Terms and Conditions were last reviewed in accordance with our obligations under the UK Gambling Commission licence account 52894 and MGA licence MGA/B2C/370/2017. For questions regarding these terms, please contact our support team through the available channels on spinstation.com.